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If you have a query about PERSONA you can use this form to help you find the answer to your question.
Select the type of enquiry you have from the dropdown list.
You may be asked to fill in additional information in order for us to provide your answer.
For further information about PERSONA, please call the PERSONA Line.
0845 608 6081 UK 1890 200 458 IRL

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Some questions people frequently ask by email can be answered on our web-site. Is yours one of these?	For these questions, we will need to ask you for more information

Is your query about a symbol on the display screen or something else?
Symbol Something else

Which symbol?




	(m flashing)

This is the 14-digit number printed below the barcode in the battery compartment

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A 24 hour, 7 days a week recorded information service is available for your use.
In addition, the PERSONA team is available to answer your questions and give you confidential advice between 7am - 3pm Mon-Fri, excluding Bank Holidays.
0845 608 6081 UK (Calls will be charged at local rate)
1890 200 458 IRL (Calls will be charged at local rate)
All calls are recorded for training and quality purposes.

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Your Monitor serial number:

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This can be found in the battery compartment under the barcode

When did you purchase your Monitor?

Year:    Month:    Day:

Have you had the Monitor from new?

If you have had a break in use please record your most recent period of use (including the current cycle).

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The day number is displayed on the left-hand side of the display screen. Please note that if a Book Symbol is displayed, the day number will not be displayed at the same time. Therefore if a Book Symbol is displayed please select "Don't know".

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Your cycle length is calculated by counting the number of days from the first day of your period until the day before your next period starts.

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If your cycles are always the same length please select "Regular" and if they vary, even if it is only by one day, please select "Variable".

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The suitablility criteria can be found on pages 2 and 3 of the User Guide, on the back of the Starter Pack or on the website

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For how many consecutive cycles have you used your Monitor? Don't know

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Which day is currently displayed on your Monitor? Don't know

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What is your normal cycle length? Don't know

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Are your cycles regular or do they vary?

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Have you checked that you meet the suitability criteria for using PERSONA?

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